Miguel Ortiz

Network Engineering · Security Operations · AI-Assisted Development

About

I'm not a developer. I'm a network engineer who uses AI as a force multiplier. Twenty years across military intelligence, enterprise infrastructure, and security operations taught me what to build and why. AI tools like Claude Code give me the ability to actually build it — operational tooling that compresses manual work into repeatable, auditable processes.

My career started in the Marines doing tactical computer forensics and digital network intelligence, and every role since has been rooted in the same instinct: understand the system, find what's broken, fix it. Troubleshooting is my primary craft. I've built infrastructure from scratch, managed firewall estates across Cisco and Palo Alto, run vulnerability programs, led teams, and shipped AI-built tools that cut hours of daily work into minutes.

This site is a working example. Wix DNS → Azure Static Web Apps → GitHub Actions CI/CD — built and deployed with AI assistance. I don't just talk about using AI. I ship with it.

Experience
2026 –
AI-Assisted Development
Independent
Building network automation tools, security output parsers, and full-stack portfolio projects using Claude Code. Developing a cycling performance ML application with training data integration. Shipping real tools — not tutorials.
Active
2020 – 2026
Network Engineer II
Anju Software · Remote (Fort Lauderdale, FL)
Owned all firewall installation, replacement, and maintenance across Cisco ASA, FTD, and Palo Alto platforms — including HA failover configuration in Azure. Ran the vulnerability management program via Qualys VMDR and WAS: scanning, patching, remediation tracking, and monthly/quarterly compliance reporting. Managed daily network operations including site-to-site and remote access VPNs, DMZ port management, tunnel configurations, and security ACL updates. Built AI-powered tools to automate workflows — including an IP ACL management app that processed bulk IP lists, stripped duplicates and malformed entries, filtered through AbuseIPDB, and generated CLI/CSV output for multiple firewall platforms.
Downsized · March 2026
2013 – 2020
Tier 3 Helpdesk / Team Leader
L7 Solutions · Davie, FL
Led a team of seven handling escalations for server outages, network failures, system-wide incidents, and Exchange/Windows errors across 40+ client environments. Managed technical escalations, training, SLA enforcement, and served as primary point of contact for client-specific infrastructure. Assisted the projects department with networking equipment configuration and installation.
2017
Helpdesk Technician
Level5 Mgmt · Boca Raton, FL
Managed an Exchange 2010→2016 migration for 90 users, deployed mobile VPN for 40 remote users, configured Ubiquiti wireless APs, managed VLANs across Cisco and HP switching, and administered VMware environments including ESXi and vCenter.
6-month contract during L7 gap
2007 – 2013
Senior Network Engineer
Focus Technologies · Sunrise, FL
Designed and managed all network infrastructure: IP addressing, VLAN/trunk management, BGP/PBR/static routing, site-to-site and remote VPNs, DNS, SSL certificates, and monitoring. Virtualized 70+ physical servers onto 20+ Dell Blade hosts using Citrix XenServer, built 150+ virtual desktops on a redundant XenDesktop/NetScaler environment, implemented five Dell EqualLogic SANs, and managed Cisco Unified Call Manager including disaster failover.
2006 – 2007
Network Engineer
SR Technologies · Davie, FL
Post-military transition into civilian engineering. Network troubleshooting, IDS log analysis, Linux server administration, and wireless security research including Bluetooth vulnerability assessment. Built multiple mobile wireless research platforms.
2001 – 2006
Digital Network Analyst
United States Marine Corps · Jacksonville, NC
Tactical computer forensics and digital network intelligence. Mission planning and execution of digital network operations and network security analysis. Conducted packet analysis of wired and wireless networks to identify protocols from web sessions, messaging services, and applications — reconstructing network topology maps from captured traffic. Helped stand up a new department including research and deployment of equipment to enhance warfare capabilities.
USMC Veteran
Training & Education
Cisco CCNA
Cisco Systems
Microsoft MCSE
Microsoft
CompTIA A+
CompTIA
CompTIA Network+
CompTIA
Computer Forensics
Intense Schools · Intermediate
TS/SCI Clearance
U.S. Government · Inactive
LinkedIn
LinkedIn Profile

Simplicity with purpose — in networks, in code, and in life. I'm a competitive cyclist, content creator, and songwriter. The same discipline that keeps infrastructure running keeps me in the saddle and in the studio. Growth is the constant — if I'm idle, I'm learning something, improving something, or strengthening a relationship.

Tools built with AI-assisted development. I identify the problem, architect the solution, and use Claude Code to build it. Each preview shows real output — click Open Full Demo to interact. These aren't mockups.

miguelortiz.ai/demo/ask-resume
// Ask my resume anything

> What security tools has Miguel used?

Miguel has hands-on experience with
Cisco ASA/FTD, Palo Alto NGFW,
Qualys VMDR, Splunk SIEM...

Ask My Resume

Chat with an AI agent trained on my professional experience. Ask about skills, tools, projects, or career history — get real answers, not a PDF.

In development · Claude API
miguelortiz.ai/demo/ip-acl-manager
// Bulk IP → firewall-ready ACLs

processIPs(bulkList)
→ Removed 14 duplicates
→ Stripped 3 private ranges
→ AbuseIPDB: 47 confirmed bad
→ CLI ready for ASA, FTD, PA

IP ACL Manager

Paste a list of IPs — removes duplicates, strips private/malformed entries, filters through AbuseIPDB, and outputs CLI/CSV for Cisco ASA, FTD, and Palo Alto. Built at Anju to cut hours of daily ACL work.

In development · Python + Claude
miguelortiz.ai/demo/qualys-parser
// Qualys scan → actionable report

import { parseQualys } from './parser'

const report = parseQualys(scanData)
// → 47 critical, 12 high, 89 medium

Qualys Output Parser

Upload raw Qualys vulnerability scan exports. Get prioritized, filterable reports with remediation grouping. Built for SOC teams who need signal, not noise.

In development · Python + Claude
miguelortiz.ai/demo/config-audit
// Paste a Cisco config, get a score

audit("running-config.txt")

✓ SSH enabled
✓ Telnet disabled
✗ SNMP community: public

Config Auditor

Paste a Cisco or Palo Alto config. Get automated compliance checks against CIS benchmarks and security baselines with plain-language findings.

In development · Python + Claude
miguelortiz.ai
// This site's deployment pipeline

git push origin main

→ GitHub Actions triggered
→ Azure Static Web Apps deploy
→ miguelortiz.ai updated ✓

This Site

Wix DNS → Azure Static Web Apps → GitHub CI/CD. Custom domain, automated deployment, and every line built with AI-assisted development.

Live · You're looking at it